Incident response
If a King Exchange link or seller looks fraudulent, act quickly
Stop contact, protect the accounts that matter, preserve evidence and use official Indian reporting channels. Speed is especially important after a financial transfer.
Independent guide · Not an operator or official King Exchange website
The National Cyber Crime Reporting Portal identifies 1930 for immediate reporting.
Use the Government of India portal to report and track a cybercrime complaint.
First 30 minutes
Contain, record, report
- 1Stop sending money or information
Do not pay a second amount to “release” a withdrawal or reverse a transfer.
- 2Contact the bank or payment provider
Use a number from the bank’s own app, card or official website—not the suspicious conversation.
- 3Preserve the evidence
Save URLs, phone numbers, usernames, transaction IDs, timestamps, messages and screenshots. Do not edit the originals.
- 4Report through official channels
Call 1930 for financial cyber fraud and complete the complaint at cybercrime.gov.in.
Official routes
Use first-party reporting pages
Quick answers
Reporting questions
Should I delete the chat immediately?+
No. Preserve evidence first. You can block the sender after saving the relevant details.
Can a recovery agent guarantee my money back?+
Treat recovery guarantees and advance-fee requests as another warning sign. Use your bank, payment provider, police and official reporting channels.
What if I shared an OTP?+
Contact the relevant bank or account provider immediately, change exposed credentials from a clean device and report any unauthorised transaction.
Before you act
Check the source, the activity and the request.
No legitimate guide needs your password, OTP, UPI PIN or remote access.